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Frequently Asked Questions

We are committed to ensuring that your Staple Wasp gun operates smoothly and efficiently. Here, you'll find answers to some of the most commonly asked questions about our product. If you don't find the information you're looking for, please feel free to contact us directly. We're here to help!

  • Can I order replacement parts for my Staple Wasp?
    Yes, the Staple Wasp gun is completely modular, meaning if a specific part wears out, you can easily replace it. Parts can be ordered online from the Owner Support section of our site.
  • What types of geo-materials does the Staple Wasp gun work on?
    The Staple Wasp gun is designed to penetrate a wide variety of geo-materials. For specific examples, please visit our application page. If you have any questions about a particular material, feel free to contact us at sales@staplewasp.com
  • Do you provide maintenance services for your Staple Wasp gun? If so, how long does the service take?
    Yes, we provide two types of service for anyone that owns our Staple Wasp gun. We provide regular maintenance service on your gun to keep it functioning effectively and properly, as well as repair service for any warn parts or operational issues. Please reach out to service@staplewasp.com for more details. Or, simple complete the service request form and send your gun to us, we will take care of the rest.
  • What type of soil does the Staple Wasp gun work best in?
    The Staple Wasp gun is highly effective in most soil types, except for heavily compacted Class 5. For best results, use a standard or jackhammer insertion method.
  • What is the best information I can give my installation crew on proper operating techniques?
    For comprehensive operating instructions and safety tips, please visit the Owner Support section of our website. You'll find detailed guides, tips on what to avoid, and helpful video tutorials to ensure your crew operates the Staple Wasp gun safely and effectively.
  • How do I know if my Staple Wasp gun is jammed?
    You’ll know your Staple Wasp gun is jammed if the drive rod crunches on the staple and stops moving downward. If you find two or more staples in the chamber when clearing it, it means the gun is being short-stroked. Listen for a distinct "CLACK" at the bottom of the stroke, indicating that the chamber is clear of staples.
  • How do I prevent a staple jam?
    To prevent staple jams, follow these steps: 1. Pacing: For the first 15 minutes of use, operate the Staple Wasp at half your normal walking pace. Insert a staple fully, ensuring you hear the “clack” of the drive rod hitting the bottom. Confirm the staple is securely in the ground before moving to the next position. This practice helps develop good habits for faster installation. 2. Avoid Short Stroking: Jams often occur from short stroking the gun, causing two staples to stack in the chamber. Always ensure the first staple is fully inserted before moving to the next position. Use short tapping motions (jackhammer method) to clear staples in hard ground conditions. 3. Feel and Listen: Pay attention to the first inch of travel on your downstroke, where the blade shears the staple. Listen for the full stroke “clack” sound to ensure proper insertion. 4. Maintenance: Keep your gun clean using clear spray parts cleaner and lubricate it with silicone spray oil. 5. Initial Use: Start slowly to familiarize yourself with the feel of the downstroke and staple insertion process. For more, see our instructional video for learning how to properly operation your gun. You can also find helpful information on our instructions page.
  • How do you clear a jam?
    Encountering rocks, roots, or other foreign objects that cause jams is inevitable. To clear a jam: Remove Staples: Take out any remaining staples from the staple carriage and lock the carriage in the rear position. Access the Chamber: Locate the removable front plate at the bottom front of the gun. This plate has a red latch. Release and Remove: Pull the red latch to open and remove the front plate. Take out the bent or jammed staple from the chamber. Reassemble: Replace the front plate back into its original position. For a detailed demonstration, refer to the Owner Support section of our website. We also have several trouble-shotting videos in our video library.
  • Can I use staples in the gun if the pack breaks apart?
    Yes, you can still use the staples. Simply feed the smaller clipped staples together on the staple apron.
  • I have a groove in my staple chamber from a jam, will it still work?
    Yes, it will still work. File down any raised or sharp edges in the groove to prevent staples from getting caught.
  • Is it necessary to take tension off the staple chamber when clearing a jam?
    Yes, always release the tension from the staple chamber feed before removing the jam plate to prevent staples from feeding through the open chamber.
  • Is there a proper way to clean and maintain my Staple Wasp gun?
    To keep your Staple Wasp gun in optimal condition, follow these maintenance tips: Cleaning: Keep the gun free of excessive grease or dirt. Use WD-40 or a similar product for cleaning. Avoid using grease as it attracts dirt. Regularly brush off dirt, grass, and grime. Lubrication: Use Liquid Wrench Silicone spray multiple times a day to keep the gun lubricated and running smoothly. Inspection: Inspect the gun daily after use for any loose set screws or nuts. Use a 3/16 Allen Wrench weekly to ensure all set screws remain tight, as cleaners can sometimes loosen them. To properly care for you your gun we recommend watching our Maintenance Video.
  • What tools should I have on site for my gun?
    Keep a standard 1/4” and 3/8” Allen wrench on hand to tighten any loose set screws, and a small mallet to clear tougher jams by striking the top of the ground shoe.
  • Do you recommend a certain type of lubricant?
    Yes, we recommend using a silicone or non-dust attracting spray lubricant, such as WD-40 silicone-based lubricant.
  • Do you recommend a certain type of cleaning fluid to have on site?
    Yes, we recommend having a parts cleaner on site, such as WD-40.
  • How many guns does a crew using a blanket roller usually use?
    Typically, a crew will use 2 guns to stitch the edges of the blanket and a 3rd gun to stitch the center. While there are various methods, this is the most common approach.
  • How many staples are typically needed per acre?
    The number of staples needed per acre can vary based on factors such as slope, soil type, and ground preparation steps. On average, we estimate about 6,000 staples per acre.
  • Can I run the gun backwards against edging or cement to get closer to it?
    Yes, for stationary insertion of a staple, you can run the gun backwards against edging or cement. However, never move the gun backwards along the blanket while installing, as this can impact the back of the staple apron with each step.
  • How do you install and use the drip line attachment?
    Please see the Installing the drip line video for properly installing this attachment, and Using the attachment video for properly using this attachment.
  • Do you offer discounts or promotions during the year?
    At Staple Wasp, we aim to provide our best prices every day. While we don't run promotions, we do offer volume discounts on both staples and guns. For orders exceeding 200 boxes, please contact us at sales@staplewasp.com
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